I hesitate to write this lest I give anyone working at BIS, DDTC or OFAC any ideas, but here goes...
The agencies which collectively make up the American export control commissariat may be unlikely to win any customer service awards any time soon, but at least they will generally answer your calls (DDTC licensing officers excluded of course). Not so lucky are our British cousins, whose export control regulators at the DTI have officially, not to mention rather brazenly, decided to stop picking up the phone. And you guessed it, this act of bureaucratic nonchalance is being sold as a "change" to help DTI "respond more effectively to enquiries". There is an opportunity to provide "feedback on this new service", but no phone number was provided, natch.
Tip o' the hat to Keith O'Leary for the link.
