Fred writes to ask:
[I]f I am sending software licenses (just the paper agreement authorizing the user to increase their capacity or usage) via e-mail or post, how should they be classified?
I contacted the BIS with my enquiry and was told the software license was just a piece of paper and was not classified. However, that does not seem right as these software licenses authorize the use of various software classified as ECCN 5D002, 5D992, 4D994 and EAR99...
Would the classifications for software licenses also be applicable to the service and maintenance performed? For example, if someone goes on-site to perform the service etc. and I send a billing invoice for that, would I use the same classifications?...If the service or maintenance is on a 5D002 item, do I have to report it in the semi-annual reports?
Would the software license classifications be applicable for the user manuals also? If so, does that mean that the manuals sent independently of the software would have to be reported to BIS in the semi-annual reports?
Sorry for all the questions, when I started typing I thought I only had one question. This thing just seems to be getting bigger and bigger. I don’t understand why the EAR just doesn’t list these things with the proper ECCN and License Exception.
I feel your pain, Fred. And, indeed, it is unlikely that the Export Administration Regulations will win an award for transparency or simplicity in federal regulation (if there is such a distinction) any time soon. But if we seek hard enough and know where to look in the regs we can find satisfactory answers to most of your questions.
First things first -- are we even talking about an item subject to the EAR? Let's assume that the software to which you refer was developed in the US and that the code itself is indeed subject to the EAR. You want to know if the software license, not the code itself, is subject to the EAR and, if so, what restrictions might exist on exporting it. Well, what is a software license? It's an agreement, memorialized on a piece of paper in this case, in which the software's maker grants certain rights to a licensee.
I've actually asked a BIS licensing officer the same question that you did and received a similar response. A piece of paper with some legalese on it isn't software. It doesn't matter if it grants rights for software that's classified 4D994, 5D002, 5D992, or something else. There's no entry on the Commerce Control List for a piece of paper that licenses someone to use a certain software product.
Unfortunately, there's another potential problem here. I don't know the particulars of your situation, but let's say that your company's software is readily available in piratical versions around the world -- people can download it from unauthorized websites or even pick it up on the street for the equivalent of a buck or two. Or maybe distributing the code for free is part of your business model. Then, for whatever reason (sudden crisis of conscience or, more likely, government intellectual property crackdown) one of these folks who obtained the code comes to you and asks to purchase a license authorizing them to continue to use the software. If the software itself was illegally exported, then BIS might consider that license sale a violation of General Prohibition Ten which prohibits you to "sell...any item subject to the EAR and exported...with knowledge that a violation of the Export Administration Regulations...has occurred...in connection with the item" (see Part 736.2(b)(10)).
As to your other questions, the classification of a service provided on an item really depends on the technology inherent in providing the service. In the case of servicing encryption software classified 5D002, the first place I would look would be 5E002 since that technology is subject to some of the more strict controls, but it's only a jumping-off point. And if you're exporting technology as part of a service arrangement or in a manual you may indeed need to report that if the technology is exported under License Exception ENC, depending of course on the details of what you're exporting and to whom (see Part 740.17(e)).